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FAQ

                LATEST NEW*** LYNSAM Establishes Internet Presence as the Leading Company in the Label Industry in Egypt*** To place an Order/Pricing enquiry Click on "Label Enquiry" at the top of the page...

 

 

 

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Table of Contents

  1. Are you a reputable company?
  2. What are your prices?
  3. Do you have a catalogue?
  4. Does the price include the Delivery Cost?
  5. How long does a delivery take time?
  6. Is the Vat Included?
  7. What is the next step if I Wish to order after I have a quote?
  8. Do I have the possibility to order my labels OVERSEA?
  9. Label dissatisfaction? It was not what I ordered.
  10. Do we supply 'Metalised' Labels?
  11. What is a thermal printer?
  12. What is the difference between Direct and Transfer thermal printing?

Are you a reputable company?

Lynsam has been in the the label printing business for over 10 years. We have enviable reputation in the label industry due to our competitive pricing, high quality and undisputable customer service.

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What are your prices?

It is impossible for us to give you a price list, for the reason that the nature of label printing and the infinite number of possible combinations of colors, materials, machines and sizes means that it is not feasible to publish a price list for the exception of stock items.

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Do You have a catalogue?

It is difficult of us to create a catalogue for the fact that our business is comprised of over 90% of customized printing of self adhesive labels. But if you are interested you can see some of our products online.

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Does the price include the delivery cost?

Delivery charges depends on weigh and the destination of  your order. Your goods will be sent by the most cost effective method according to your instructions.

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How long does a delivery take time?

This usually depends on your order; We aim to deliver printed labels within 3 days of your order, but it is often quicker. We will keep you inform  for any delay, but we would greatly appreciate if you could make us aware of your delivery needs when placing your order. We will do our best to meet your needs.

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Is the Vat included?

The Vat is not included in our initial pricing. But we can give you a quote with Vat and Delivery cost.

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What is the next step if I wish to order after I have a quote?

You will have to confirm you order by sending us a written/electronic message or fax us with the same detail information you submitted in your quote and we will process your order.

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Do I have the possibility to order my labels from OVERSEA?

We are supplying labels to many different customers throughout the world. We do not charge any extra fees for overseas orders apart from carriage which is re-billed at cost.

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Label dissatisfaction? It was not what I ordered.

Before contacting us, verify the specification that you selected in your order. If the label has not be printed as requested, we will reprint free of charge and offer our apologies. Please contact us on (02) 0101601993 for additional information.

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Do we supply 'Metalised' Labels?

We can manufacture and supply a variety of high quality labels using the 'hotfoil' process and 'melalised' materials which are both durable and aesthetical.

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What is a thermal printer?

It is a printer that uses a thermal print head that is capable of printing either text and bar codes onto labels that are direct thermal heat sensitive. Additionally, some machines are capable of print via a heat sensitive thermal transfer ribbon onto a smooth label material, which as the benefits of providing a more durable and longer lasting printed design than on direct thermal materials. Finally, either paper or plastic self adhesive label materials can are suitable for printing.
One substantial advantage is that Thermal transfer bar codes as the capability to be scanned successfully by both visible and infra-red light, but unfortunately standard direct thermal grades can only be scanned by visible light.

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What is the difference between DIRECT and TRANSFER thermal printing?

An image that is created with direct thermal is printed in the heat sensitive surface of the label. It is essential to understand the short longevity possibility of the printed design as direct thermal labels are created for short-term utility.

The following adjustable must be optimized in order to achieve the ideal print quality:

  •  The backing roller pressure must be correct.
  •  Machines have a wide range of printing speed.
  •  The level of print head energy is adjustable.

With thermal transfer printing, the print head functions the same way as with direct thermal printing. Only with the exception that instead of using a heat sensitive label material, a heat sensitive ribbon is used between the print head and a smooth label material.

The following adjustable must be optimized in order to achieve the ideal print quality, which gives you a permanent and long lasting print quality.

  • The backing roller pressure must be correct.
  • Machines have a wide range of printing speed.
  • The level of print head energy is adjustable.
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Last modified: 10/21/04